Privacy policy

Privacy Policy

This Privacy Policy describes how WolfVow collects, uses, and shares your personal information when you visit or make a purchase from our website, referred to in this policy as the “Site”.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This may include information about your web browser, IP address, time zone, device type, operating system, and some of the cookies installed on your device.

As you browse the Site, we may also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

- Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. You can learn more about cookies and how to disable them by visiting www.allaboutcookies.org.
- Log Files: Files that track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse and interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This may include your name, billing address, shipping address, payment information, email address, and phone number.

We refer to this information as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

Text Marketing and Notifications

If you subscribe to text message notifications or marketing messages, you agree to receive recurring automated marketing messages at the phone number provided.

Consent is not a condition of purchase.

You may unsubscribe at any time by replying STOP. You may reply HELP for assistance.

Message and data rates may apply.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site. This includes:

- Processing your payment information
- Arranging shipping
- Providing order confirmations
- Providing invoices or receipts
- Communicating with you about your order
- Handling customer support requests

We may also use Order Information to:

- Communicate with you
- Screen orders for potential risk or fraud
- Provide information, offers, or advertising related to our products or services, when in line with the preferences you have shared with us
- Improve our products, services, and customer experience

We use Device Information to help us screen for potential risk and fraud, especially through your IP address.

We also use Device Information to improve and optimize the Site. For example, we may use analytics to understand how customers browse and interact with the Site, and to measure the performance of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us operate our business and provide our services to you.

For example, we may share information with service providers that help us with:

- Website hosting and store operation
- Payment processing
- Order fulfillment
- Printing and production
- Shipping and delivery
- Email communication
- Customer support
- Analytics
- Advertising and marketing

We may use Google Analytics to help us understand how customers use the Site. You can learn more about how Google uses personal information by visiting Google’s Privacy Policy. You may also opt out of Google Analytics by using the Google Analytics opt-out browser add-on.

We may also share your Personal Information when required to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or protect our legal rights.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

Targeted advertising may be based on your browsing activity, product views, purchases, interactions with the Site, or engagement with our advertisements.

You can learn more about how targeted advertising works by visiting the Network Advertising Initiative educational page at:

www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through the following platforms:

- Facebook: www.facebook.com/settings/?tab=ads
- Google: www.google.com/settings/ads/anonymous
- Bing: advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some targeted advertising services by visiting the Digital Advertising Alliance opt-out portal at:

optout.aboutads.info

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights

Depending on where you live, you may have certain rights regarding your Personal Information.

If you are a resident of the European Economic Area, United Kingdom, or another region with applicable privacy laws, you may have the right to:

- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to or restrict certain processing of your personal information
- Request a copy of your personal information
- Withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us at:

cs@wolfvow.com

If you are a European resident, we process your information in order to fulfill contracts we may have with you, such as when you place an order through the Site. We may also process your information to pursue our legitimate business interests, as described in this Privacy Policy.

Please note that your information may be transferred outside of Europe, including to the United States, Canada, and other countries where our service providers operate.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, unless we are required to keep certain information for legal, tax, accounting, fraud prevention, or business purposes.

Security

We take reasonable measures to help protect your Personal Information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other operational reasons.

Any updates will be posted on this page with the revised policy.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

cs@wolfvow.com